Technologies for communicating with customers?
I’ve been thinking a lot lately about how the way we consume media is changing — more podcasts, more voice assistants, more audio everywhere. It feels like brands have a unique opportunity now to meet people in this space — not with flashy visuals, but with real voice, tone, and emotion.
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Totally. The article about how smart audio tech is transforming brand communication — https://thegadgetflow.com/blog/listening-at-scale-how-smart-audio-tech-is-transforming-brand-communication/ explains that brands can now “listen at scale”: they analyze large volumes of conversations, pick up emotional cues, customer sentiment, subtle hesitations or excitement. This gives them insights far deeper than any survey or text-based feedback ever could.